Support Worker – Be Part of Something Special
📍 Ynysybwl Pontypridd | ⏰ 36 Hours Per Week
🚗 Full UK Driving Licence is Preferred
❗ Unfortunately, we do not offer sponsorship
Every Moment Here Matters.
At Swanton Care & Community, we do more than provide support, we create opportunities, build confidence, and help people live meaningful, fulfilled lives.
This is your chance to join a CIW Excellent rated service where people are proud to work, proud of the support they provide, and proud to make a genuine difference every single day.
If you are looking for a career where no two days are the same, where you can laugh, learn, grow and be part of something bigger than yourself, this could be the role for you.
Why Work Here?
This is not “just another care job.”
This is a team that believes in:
- Supporting people to live the lives they choose
- Creating meaningful experiences and opportunities
- Celebrating individuality and independence
- Building real relationships
- Making every moment matter
You’ll work alongside unique and inspiring people every day, supporting everything from holidays, sports, social activities and employment opportunities, to developing life skills, confidence and independence.
What Our Team Say
“You genuinely feel like you are making a difference here.”
“No two days are ever the same, every day is different and rewarding.”
“Management recognise hard work and make you feel valued.”
“The people we support are the reason we love coming to work.”
“It feels like being part of a family.”
A Provider of Choice
We are proud to be recognised as a trusted provider across Wales, with services rated highly by regulators, professionals, families and the people we support themselves.
Our teams create environments that are:
- Warm and welcoming
- Person-centred
- Ambitious for the people we support
- Focused on positive outcomes
- Built around dignity, respect and choice
This is somewhere you can build a meaningful career while genuinely improving people’s lives.
About You
You do not need previous care experience to apply.
Some of our best Support Workers have joined us from:
- Retail
- Hospitality
- Customer service
- Education
- Warehousing
- Childcare
- The armed forces
- Administration
- Leisure and tourism
If you are compassionate, reliable, positive and willing to learn, we can teach you the rest.
The skills you gain in this role are also highly transferable into careers including:
- Nursing
- Social work
- Occupational therapy
- Psychology
- Teaching
- Management and leadership
- Healthcare
- Behaviour support
- Community services
We are looking for people who share our PRIDE values:
Potential
Responsibility
Integrity
Diversity
Empathy
You will need to be:
- Adaptable and enthusiastic
- A strong communicator
- A team player
- Passionate about helping others
- Committed to promoting independence and choice
A valid UK driving licence is essential.
What You’ll Be Doing
As a Support Worker, you will empower people to:
- Achieve personal goals and aspirations
- Access their community and activities they enjoy
- Maintain relationships with family and friends
- Develop confidence and independence
- Live healthy, active and fulfilling lives
Support can include:
- Social activities and community access
- Shopping and daily living skills
- Support with education or employment
- Domestic duties and housekeeping
- Personal care
- Completing records and support documentation
Most importantly, you will help people feel valued, respected and heard.
What We Offer You
Career Development & Qualifications
- Funded qualifications – earn while you learn
- Apprenticeships in Health & Social Care
- Career progression opportunities across the organisation
- Leadership development pathways
- Access to our own training and qualification centre – Swanton Educates
Recognition & Rewards
- £400 Refer a Friend Scheme*
- Recognition awards and vouchers for outstanding work
- Long service awards
- Monthly staff prize draw
Health & Wellbeing
- Employee Assistance Programme (24/7 confidential support)
- Trained Mental Health First Aiders
- Pension scheme
- Life cover benefit
- Cycle to Work scheme
Additional Benefits
- Employee benefits app with discounts across major retailers
- Regular employee voice events
- A supportive and inclusive workplace culture
*Subject to eligibility and criteria
Join a Team That Changes Lives
If you want a role with purpose, progression, laughter, challenge and reward, we would love to hear from you.
Come and be part of something special.