Admin Assistant - Adult Supported Living

Purpose of Role

• To meet the needs of the servicein a way that values the dignity of the individual and promotes choice, respect, participation and independence.
• To support the Registered Manager to maintain the registration standards as outlined by the Care Quality Commission, local authorities and internal requirements.
• To support the recruitment team in ensuring compliance in line with legal and internal requirements.
• Ensure that all compliance and monitoring systems are kept up to date.
• To contribute to the overall development of the quality of the branch.
• Promoting the company values of Respect, Quality, Innovation, Collaboration, and Integrity to ensure best practice.

Responsibilities

Administrative Tasks

• Support the Registered Manager and wider team for CQC, local authorities and internal inspections.
• Ensure files are archived accurately and timely.
• Provide administration support for service teams and managers.
• Order stationery, PPE and other office sundries in line with operational requirements and budgets.

Compliance

• Ensure staff files are compliant and take appropriate action to maintain compliance by running reports from You Manage and using Live Monthlies Report.
• Support the location with supervision paperwork preparation.
• Support in ensuring all supervisions are recorded on governance system.
• Support in ensuring all staff training is booked, attendance and refresher training are monitored, and concerns are raised.
• Support, monitor and conduct Health & Safety audits where required.
• Record audits, actions required and completed, and upload documents.

Communication

• Report any concerns to the Branch / Registered Manager.
• Record all compliments and complaints received and inform the manager.
• Take notes or minutes in meetings and share as required.

General

• Contribute to own supervision and appraisal in line with organisational requirements.
• Undertake any training deemed necessary to carry out the full requirements of the post.
• Attend team meetings as required.
• To ensure the health, safety and welfare of yourself and others at all times by ensuring your actions are in line with all training, policies, procedures and risk assessments.
• To report all health, safety and welfare concerns about service users or staff to your line manager in a timely manner.
• Abide by all policies and procedures, legislation and guidance to ensure Quality Assurance standards are met.
• Carry out any other duties that may be required appropriate to the level and nature of the post.

Person Specification

• Able to demonstrate excellent computer skills.
• Have a person-centred approach.
• Self-motivated and flexible.
• Good Team Worker.
• Able to work under own initiative.
• Good Communicator.
• Committed to quality care and service provision.

Qualifications

None.

Practical Skills

• Excellent IT skills.
• Ability to develop and maintain effective working relationships with service users, staff and circle of support.
• Ability to communicate effectively both verbally and in writing in a clear, concise and accurate manner.
• Ability to analyse information to produce accurate and timely reports.
• Good problem-solving ability.